📜 Refund Policy

Last Updated: [Date: 15/02/2026]

Thank you for shopping with us. We want you to be fully satisfied with your purchase. Please read our refund policy carefully.

1. Returns

You have the right to return your item within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

We do not accept returns for:

• Personal care or hygiene products (if opened)

• Gift cards

• Sale or clearance items

• Customized or personalized products

3. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue.
We will offer a replacement or full refund after verification.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method.

• Please allow 5–10 business days for the refund to appear in your account.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

• Shipping costs are non-refundable.

6. Order Cancellations

Orders can be cancelled within 12 hours of placing the order. After this period, the order may already be processed and cannot be cancelled.

7. Contact Us

If you have any questions about refunds or returns, please contact us at:

📧 Email: [Your Email Here]
Response Time: 24–48 hours