Shipping policy

📦 Shipping Policy

Last Updated: [15/2/2026]

Thank you for shopping with [ZANTHEE]. Below is important information regarding our shipping process within Pakistan.

1️⃣ Order Processing Time

All orders are processed within 1–3 business days (Monday–Saturday).

Orders placed on Sundays or public holidays will be processed on the next working day.

During high-demand periods, processing time may be slightly extended.

2️⃣ Delivery Time (Pakistan) 🇵🇰

Estimated delivery times:

  • Major Cities (Karachi, Lahore, Islamabad): 3–5 business days

  • Other Cities & Areas: 4–7 business days

Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

3️⃣ Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

We may offer free shipping promotions from time to time.

4️⃣ Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Customers must ensure availability at the delivery address.
If an order is refused at delivery without valid reason, we reserve the right to restrict future orders.

5️⃣ Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available).

Please allow 24–48 hours for tracking updates.

6️⃣ Incorrect Address

Customers are responsible for providing correct shipping details.

If incorrect information is provided, delivery delays or additional charges may apply.

7️⃣ Damaged or Lost Packages

If your order arrives damaged, please contact us within 24 hours with photos as proof.

We will review the issue and provide a suitable solution (replacement or refund where applicable).

8️⃣ Contact Us

For shipping-related questions, please contact:

📧 Email: [Hackgamingkpk0011@gmail.com]
📍 Business Name: [Zanthee]